You can modify the information on your Juliette account by clicking on “Your account”. Enter your user ID and your password and, once you are logged in, click on “My profile” to change or delete information.
If you want to delete your account, please contact our Customer Service where an adviser will assist you with the steps to follow.

A Papasan chair is a round, bowl-shaped chair with a sturdy frame, typically made of rattan or metal, and a thick, comfortable cushion. It is designed for relaxation and adds a stylish touch to any space.

Yes, we offer shipping to customers in both the United States and the United Kingdom. Shipping times and costs may vary depending on your location.

Our Papasan chairs are made with high-quality rattan or metal frames and feature plush, durable cushions filled with premium materials for maximum comfort and longevity.

Yes! We offer a variety of cushion colors and frame finishes so you can choose a style that best matches your home decor.

To keep your chair in great condition:

• Frame: Wipe with a damp cloth to remove dust and dirt. Avoid prolonged exposure to direct sunlight and moisture.
• Cushion: Spot clean with a mild detergent. Some cushions come with removable covers that can be machine-washed (check product details).

Yes, we sell replacement cushions separately in different colors and materials. You can browse our collection and choose the perfect cushion for your existing Papasan chair.

Our standard Papasan chairs are designed to support up to 250–300 lbs (113–136 kg), depending on the model. Please check the product description for exact specifications.

8. How long does shipping take?

• US Orders: Typically 5–7 business days.
• UK Orders: Typically 7–10 business days.
• Custom orders may take slightly longer. You will receive tracking details once your order is shipped.

We offer a 30-day return policy on unused and undamaged items. If you’re not satisfied with your purchase, please contact our support team for assistance.